Quiet Bay: Jigsaw Memories support

Help with assembling pictures, saving, radio signals and settings, plus how to report a bug.

In development

Contact support

Email us with your device, the game version and what went wrong. Put “Quiet Bay: Jigsaw Memories” in the subject line so we can find it quickly.

A piece won't join its neighbor

Only pieces that really fit together join. Drag a piece close to its neighbor and the edges lock.
Joined pieces move together as one group, anywhere on the table.
Pieces don't turn. Stuck? “Hint” shows a pair that fits, as often as you like, and “Preview” shows the whole picture.

The pieces are too small

Open Settings with the gear button and choose “larger” under “Piece size”. Rewards are the same at any size.
Changed in the bay, the size applies to your next puzzle. Changed inside a puzzle, the game asks first: “Start again” rebuilds that puzzle with the new size, and your rewards and the objects in the bay stay.
Pinch to zoom and drag to look around, or use the zoom buttons. “Large text” makes the text bigger.

My progress is missing

The game saves by itself after every move and when you leave it. There's no account and no cloud save.
If the save is damaged, the game continues from its backup copy and tells you what was rolled back.
Uninstalling the game deletes your progress: Android backup is turned off for it.
Test versions before 0.1.0-beta.2 were a separate app under an older name, so their progress doesn't carry over.

When does the next radio signal come?

The first signal opens the day after you place the radio, the object of the sixth memory. Each later signal needs the previous one finished, its own story mission done (the ninth, then the twelfth) and a new day since the previous signal started.
A signal never expires, and its card says what it is waiting for.
If the game asks you to check the date, make sure your phone's date is correct (automatic is safest). Signals you already have stay available.

There's no sound or vibration

Which languages does it have?

English and Russian. The game follows your phone's language: Russian on a Russian phone, English on any other.
To choose yourself, open Settings and tap “Language / Язык”: it switches between Auto, English and Русский.