Dawnward app icon

Dawnward support

Help with controls, runs, saving and sound, plus how to report a bug.

AndroidIn development

Contact support

Email us with your device, the game version and what went wrong. Put “Dawnward” in the subject line so we can find it quickly.

support@shadetap.com

Troubleshooting

How do I attack?
  1. Stop moving. When your thumb is still, the hero automatically fires at the nearest enemy it can see.
  2. Obstacles block line of sight, so step out from behind them.
  3. While you move, the hero doesn't attack.
The app closed in the middle of a run
  1. Open Dawnward and tap Continue on the title screen.
  2. The run resumes from the start of the room you were in, with the health you had when you entered it.
What happens when I lose?
  1. Every run ends with a result screen and banks Valor, even after a defeat.
  2. Tap Retry to go again, or Hub to spend Valor on Hero Path upgrades first and then tap Play.
My progress is missing
  1. Progress is saved on your phone at the start of every room and when a run ends. There's no account and no cloud save.
  2. Install updates over the existing app; your progress carries over.
  3. Uninstalling the game deletes your progress.
Sound and vibration
  1. Open Settings in the hub to adjust Music volume, Effects volume and Haptics.
  2. Current test builds use temporary sound effects, have no music yet and don't vibrate during play; the Haptics switch only gives a test buzz.
Where do I find the version number?
  1. It's shown on the title screen, under the Dawnward name.
  2. Include it in any bug report.

Report a bug

Email support@shadetap.com and include:

  1. 01Your deviceModel and Android version.
  2. 02Game versionShown on the title screen, under the Dawnward name.
  3. 03What happenedWhat you did, what you expected and what you saw instead.
  4. 04A screenshotOr a short screen recording, if you can.